Payment through PayPal. All requests for cancellations or rescheduled sessions must be made through email.
Regression & Spiritual mentor-ship Payment is due 4 days prior to appointment, after which the booking is binding. In case of unexpected illness, and together with doctors prescription, you have the right to re-book your session to a later time or will get a 80% refund. If you don’t show up for your session you are not entitled to re-book.
Astrology readings Due to preparations involved, when scheduling your session, a full payment is required to hold your reservation which is non-refundable. You may reschedule your session for any reason up to 24 hours before the appointment.
Workshops/Classes/Events Single workshops/events – prepaid through PayPal. For the 3-time classes or longer, a full payment is required to hold your spot. Once the class has started it is binding and non-refundable.
Training – Past life regression therapist (7-week program Online or On-site) When signing up for this course a 20% registration fee of the total cost is required to hold your spot. Half of the course fee must be paid no later than 14 days before the start of the course and the remaining 4 weeks later. The booking is binding 14 days prior to starting date when you have received all course material and is then non-refundable. In case of unexpected illness, and together with Doctor’s prescription, you have the right to re-book to a later time.
The General Data Protection Regulation (GDPR) Act New European privacy law is in effect on May 25, 2018. It sets forth new rules governing how companies may collect, store, and use personal data pertaining to and/or originating from individuals in the EU. Access Soul Knowledge, LLC, follows the GDPR guidelines for citizens in all countries, within or outside the EU.
Responsible for handling personal data Christine Kromm Henrie Registered in: Stockholm, Sweden
Personal information required for customer booking of services/classes Personal data is all information that can be linked to you as a person, both directly and indirectly through other information. We use your information for booking services or courses, as well as for contact or follow-up purposes between us. The information we collect is: Name / Place of residence & Country / Email / Phone number
Where is your data stored? The data collected by us is processed and stored manually in Sweden, where the company is registered. Exception is your email if you have signed up for our Newsletter. No transfer is made to any other country, inside or outside the EU. No other personal data is stored in any electronic systems.
Right of access & change You are entitled to request information at any time about the personal data we have stored about you. You are entitled to request a change of any personal data if it is incorrect and / or in need of update in order to be complete.
Newsletter Personal information (e-mail) for our mailing list can be edited at any time by clicking on the 'Unsubscribe' link contained in each mailed Newsletter.
Right to erasure You are entitled to request at any time that the personal data processed by us are deleted with these exceptions. • You have an ongoing business/case with the company or an unpaid debt. • You have purchased a service, course or something else from the company that needs to be saved from the accounting point of view.
Right to complain If you believe we are processing your personal information incorrectly, contact Christine Kromm Henrie by email.
Extradition of personal data to third parties We do not disclose any personal information to third parties.
How long is your data stored? The personal data is stored for a maximum of seven years from your booking or first contact, with the exception for our mailing list and Newsletter and/or ongoing cases.